Support

Ebb helps you cut down or quit nicotine pouches and snus at your own pace.

How do I log a pouch without opening the app?

Add the Ebb widget to your Home Screen or Lock Screen, or add the Ebb button to Control Center (iOS 18 or later). You can also say "Log a pouch" to Siri. With Ebb Pro, you can log from your Apple Watch.

What is free and what is Pro?

Logging, both modes (cut down and quit now), money saved, milestones, the small widget, Lock Screen widgets and the Control Center button are free forever. Ebb Pro adds full history and insights, custom plans, Apple Watch, all widgets, iCloud sync and more. Pro is available as a yearly subscription or a one-time lifetime purchase.

How do I restore my purchase?

Open Ebb › Settings › Ebb Pro and tap Restore Purchases. Use the same Apple ID you bought Pro with.

How do I cancel my subscription?

Subscriptions are managed by Apple. On your iPhone open Settings › your name › Subscriptions, choose Ebb and tap Cancel Subscription. See also Apple's guide.

My Apple Watch shows a different count

Open Ebb on your iPhone once and keep the watch nearby; the watch updates from the phone. If the problem stays, write to us.

Privacy

Ebb has no account, no ads and no tracking. Read the full Privacy Policy.

Medical note

Ebb is not a medical device and does not give medical advice. If you have health concerns or want to use nicotine replacement therapy, talk to a doctor or pharmacist.