Support
App: Benedict Last Updated: October 21, 2026
Contact Us
If you have any questions, issues, or feedback, we’re here to help.
Developer: Oleksandr Dordiuk Email: alexdordiuk@gmail.com Response time: Within 2 business days
Frequently Asked Questions
General
Q: What is Benedict? A: Benedict is an egg timer for iPhone. Pick how you like your egg (from runny to firm), its size and whether it comes from the fridge, and Benedict gives you the cooking time, rings when the egg is ready and times the ice bath.
Q: Is Benedict free? A: Yes. The timer, every doneness level, the ice bath, alarms and notifications are free, with no ads. Benedict Pro is an optional one-time purchase that adds saved presets, the Live Activity and Home Screen widgets.
Q: Which devices are supported? A: iPhone with iOS 17 or later. Alarms that ring in silent mode need iOS 26 or later. The Dynamic Island needs an iPhone that has one.
Benedict Pro
Q: What’s in Benedict Pro? A: Three things:
- Saved presets: name your favourite setups and pick them with one tap
- Live Activity: the countdown on the Lock Screen and in the Dynamic Island
- Home Screen widgets: see the countdown and start your usual egg right from the Home Screen
Q: Is it a subscription? A: No. Benedict Pro is a one-time purchase. You pay once, and there are no recurring charges.
Q: How do I get Benedict Pro? A: Open Settings → Benedict Pro, tap Save preset on the main screen, or tap a locked widget.
Q: How do I restore Benedict Pro after reinstalling the app or on a new iPhone? A: Open Settings and tap Restore purchases (it is also on the Benedict Pro screen). Make sure you are signed in with the same Apple ID that made the purchase.
Q: I paid, but the app still shows Pro as locked. What do I do? A: First, try Restore purchases (see above). If that doesn’t help, email us at alexdordiuk@gmail.com with the order confirmation from Apple.
Tips
Q: What are tips? A: If Benedict saved your breakfast, you can buy the developer a cup of coffee, coffee & croissant or a full breakfast in Settings → Thank the developer. Tips are voluntary one-time payments. They don’t unlock features, and there is nothing to restore.
Q: How do I request a refund? A: All purchases go through Apple. Visit reportaproblem.apple.com, sign in with your Apple ID and choose the purchase.
Timer, Alarms and Notifications
Q: The alarm didn’t ring when my egg was ready. A: Benedict needs your permission to alert you:
- On iOS 26 and later, allow Alarms for Benedict. Alarms ring even in silent mode and with the screen locked.
- On iOS 17–25, allow Notifications for Benedict and keep Time Sensitive notifications on.
You can change both in iPhone Settings → Apps → Benedict (on iOS 17: Settings → Benedict). Also check that a Focus mode doesn’t silence Benedict.
Q: What is the “Notifications” switch in Benedict’s Settings? A: It is an optional daily reminder to cook eggs, at the time you choose in Reminder time. It does not affect the timer: timer alerts work whether the switch is on or off.
Q: My eggs came out softer or harder than expected. A: Cooking times are a starting point. They depend on egg size, freshness, starting temperature, altitude and your pot and stove. Start the timer when the water is at a rolling boil, and make sure the From the fridge setting matches your eggs. If your eggs are always a bit off, pick the next doneness level up or down and save it as a preset.
Q: The Live Activity doesn’t appear on the Lock Screen. A: The Live Activity is part of Benedict Pro. Check that Live Activities are allowed in iPhone Settings → Apps → Benedict, then start a new timer.
Q: How do I add the widget? A: Touch and hold an empty area of the Home Screen, tap Edit → Add Widget, find Benedict and choose the small or medium size. Widgets show the countdown and quick-start buttons with Benedict Pro.
Data & Privacy
Q: Where are my presets and settings stored? A: Only on your iPhone. They are not synced between devices and are included in your iCloud or computer backup.
Q: What happens to my data if I delete the app? A: Your presets and settings are deleted with the app. Benedict Pro is linked to your Apple ID, so you can restore it after reinstalling.
Q: Does the app collect my personal data? A: No. Benedict has no accounts, no ads and no tracking. It sends anonymous usage statistics (TelemetryDeck) and anonymous purchase information (RevenueCat), and never the names of your presets. See our Privacy Policy for full details.
Technical Issues
Q: The app crashes or isn’t working correctly. What should I do? A: Please try the following steps:
- Force-close the app and reopen it
- Restart your iPhone
- Make sure the app is updated to the latest version
- If the issue persists, email us at alexdordiuk@gmail.com with a description of the problem, your iPhone model and iOS version.
Q: How do I change the app language? A: Benedict speaks English, Ukrainian, Polish and Russian. Change it in Settings → Language.
Legal
© 2026 Benedict. All rights reserved.