Support

App: Music Garden Last Updated: October 20, 2026

Contact Us

If you have any questions, issues, or feedback, we’re here to help.

Developer: Oleksandr Dordiuk Email: alexdordiuk@gmail.com Response time: Within 2 business days

Frequently Asked Questions

General

Q: What is Music Garden? A: Music Garden is a practice tracker for young musicians. Every piece your child learns becomes a plant: daily practice makes it grow, and a skipped day makes it wilt. Mastered pieces move to the Golden Garden.

Q: Does it work on iPad? A: Yes. Music Garden works on iPhone and iPad. Your data is stored on each device separately and is not synced between devices.

Q: Is Music Garden free? A: Yes, you can use it for free with up to 3 pieces at a time and 6 plants. The timer, garden, calendar, streaks and reminders are free. Music Garden Pro removes the limits: unlimited pieces and every plant. Pro is available as a monthly or yearly subscription (new subscribers can get a free trial week on the yearly plan) or as a one-time Lifetime purchase.

Q: How does the practice streak work? A: The 🔥 badge next to In Progress counts the days in a row with at least one practice session on any piece. Tap it to see your current streak and your best one.

Subscription & Purchases

Q: How do I upgrade to Music Garden Pro? A: Go to Settings → Upgrade to Pro, or tap the Your garden is full banner. Purchases are meant for grown-ups, so you’ll see a short parental check (a simple math question) before the plans.

Q: How do I restore my purchase after reinstalling the app or on a new device? A: Go to Settings → Upgrade to Pro, pass the parental check and tap Restore purchases at the bottom of the screen. Make sure you’re signed in with the same Apple ID used for the original purchase. This works for subscriptions and for Lifetime access.

Q: How do I cancel my subscription? A: Subscriptions are managed through the Apple App Store. You can cancel at any time via: iPhone Settings → Apple ID → Subscriptions → Music Garden Lifetime access is a one-time purchase, so there is nothing to cancel.

Q: I was charged but the app still shows the free version. What do I do? A: First, try restoring your purchases (see above). If the issue persists, please contact us at alexdordiuk@gmail.com with your order confirmation from Apple.

Data & Privacy

Q: Is my data backed up? A: All data is stored locally on your device. It is included in your iOS backups (iCloud or iTunes/Finder). We do not store your personal data on our servers.

Q: What happens to my data if I delete the app? A: All locally stored data will be permanently deleted. If you have iCloud backups enabled, you may be able to restore it by reinstalling the app and restoring from backup.

Q: Does the app collect my personal data? A: No. The app has no analytics, no ads and no tracking. Your pieces, notes, practice history and settings stay on your device. The only data that leaves the device is anonymous purchase information, which RevenueCat processes to confirm your Pro access. See our Privacy Policy for full details.

Technical Issues

Q: The app crashes or isn’t working correctly. What should I do? A: Please try the following steps:

Force-close the app and reopen it
Restart your iPhone or iPad
Make sure the app is updated to the latest version
If the issue persists, contact us at alexdordiuk@gmail.com with a description of the problem and your device model and iOS version.

Q: Notifications aren’t working. A: Check that notifications are enabled in:

Music Garden Settings → Notifications (toggle must be on)
iPhone Settings → Music Garden → Notifications (must be allowed)

Reminders are smart: they name the plant and piece that need attention, and there is no reminder on a day when you have already practiced. You can change the time in Settings → Reminder time.

Q: The app is not available in my language. A: Music Garden currently supports English, Ukrainian, and Polish. You can change the language in Settings → Language. We plan to add more languages in future updates.