Support

App: Music Garden Last Updated: February 27, 2026

Contact Us

If you have any questions, issues, or feedback, we’re here to help.

Developer: Oleksandr Dordiuk Email: alexdordiuk@gmail.com Response time: Within 2 business days

Frequently Asked Questions

General

Q: What is Music Garden? A: Music Garden is a practice tracker for musicians. It helps you organize your repertoire, track practice sessions, and maintain a daily practice streak.

Q: Is Music Garden free? A: The core features are free. Music Garden Pro unlocks the full plant collection and additional features. You can subscribe weekly, monthly, or annually.

Subscription & Purchases

Q: How do I upgrade to Music Garden Pro? A: Go to Settings → Upgrade to Pro and choose a plan that works for you.

Q: How do I restore my purchase after reinstalling the app? A: Go to Settings → Music Garden Pro → Manage Subscription and tap Restore Purchases. Make sure you’re signed in with the same Apple ID used for the original purchase.

Q: How do I cancel my subscription? A: Subscriptions are managed through the Apple App Store. You can cancel at any time via: iPhone Settings → Apple ID → Subscriptions → Music Garden

Q: I was charged but the app still shows the free version. What do I do? A: First, try restoring your purchases (see above). If the issue persists, please contact us at alexdordiuk@gmail.com with your order confirmation from Apple.

Data & Privacy

Q: Is my data backed up? A: All data is stored locally on your device. It is included in your iOS backups (iCloud or iTunes/Finder). We do not store your personal data on our servers.

Q: What happens to my data if I delete the app? A: All locally stored data will be permanently deleted. If you have iCloud backups enabled, you may be able to restore it by reinstalling the app and restoring from backup.

Q: Does the app collect my personal data? A: We only collect anonymous analytics data (via Firebase) to improve the app. Your music pieces, notes, and settings are stored locally on your device only. See our Privacy Policy for full details.

Technical Issues

Q: The app crashes or isn’t working correctly. What should I do? A: Please try the following steps:

Force-close the app and reopen it
Restart your iPhone
Make sure the app is updated to the latest version
If the issue persists, contact us at alexdordiuk@gmail.com with a description of the problem and your device model and iOS version.

Q: Notifications aren’t working. A: Check that notifications are enabled in:

Music Garden Settings → Notifications (toggle must be on)
iPhone Settings → Music Garden → Notifications (must be allowed)

Q: The app is not available in my language. A: Music Garden currently supports English, Ukrainian, and Polish. You can change the language in Settings → Language. We plan to add more languages in future updates.